Supported Housing of Perth Program (SHOPP)

Supported Housing of Perth Program (SHOPP) is a highly collaborative Housing First program serving the City of Stratford, Perth County, and St. Marys. The program provides housing assistance and wrap around support services to people who are experiencing homelessness from the following priority groups:

  • Youth 16-24 years of age;
  • Adults transitioning from provincial institutions;
  • Families with dependent children who face multiple barriers to housing stability; and
  • Individuals experiencing chronic homelessness (including those who self-identify as Indigenous)

In coordination with the City of Stratford Social Services Department, SHOPP services are delivered in partnership with four agencies:

  • CMHA Huron Perth Addiction and Mental Health Services
  • John Howard Society of London & District
  • Optimism Place Women’s Shelter and Support Services
  • Stratford/Perth Shelterlink

After Hours Telephone Support:

SHOPP offers a dedicated phone line in order to support tenants and housing providers connected to the program. The line is answered from 4:30pm to 8:30am daily and 24 hours on weekends/holidays.

The After Hours Telephone Support is committed to providing a consistent live answer.

Office: 519-272-2294

Know someone experiencing homelessness in Perth County?

Call the Emergency Community Placement phone line:

Weekdays (Mon-Fri, 8:30am-4:30pm): 519-271-3773 ext. 200

After Hours/Holidays/Weekends: 519-272-2294


Services Available through SHOPP


Housing Stability Services:
SHOPP Housing Stability Workers provide intensive case management support to individuals and families that have experienced persistent homelessness but are now housed.

The goal is to support individuals and families in achieving stability in their housing by assisting with the transition into a new home, neighbourhood and community.

Housing Liaison Services:

The SHOPP Housing Liaison Worker supports social and private market housing providers interested in making apartments available to individuals and families experiencing homelessness.

By participating in this program, housing providers will be supported by the Housing Liaison Worker during weekdays and a dedicated after-hours telephone response for evenings, weekends and holidays.

Addiction Counselling Services:

Through a designated addiction counselling position, SHOPP offers free, practical and confidential counselling services to anyone participating in the program who has concerns about their own alcohol use and drug use.

Services offered include, but are not limited to:

  • Assessment
  • Information and support
  • Individual and family counselling (in-office, in-home or community-based)
  • Referral to treatment services
  • Referral to gambling and other behavioural addiction services
  • Referrals to community services